We will provide Business Management information System which
is needed to manage organizations professionally and effectively. Management
information systems engross three primary resources: people, technology, and
information or decision making. Management information systems are distinct
from other information systems in that they are used to examine
operational activities in the organization. Academically, the term is commonly used to
refer to the group of information management methods attached to the automation
or support of human decision making, e.g. decision
support systems, expert systems, and executive information systems.
Early business computers were used for simple operations such as tracking sales or payroll data, with little detail or structure. Over time, these computer applications became more complex, hardware storage capacities grew, and technologies better for connecting previously isolated applications. As more and more data was stored and linked, managers sought greater detail as well as greater concept with the aim of creating entire management reports from the raw, stored data. The term "MIS" arose to describe such applications providing managers with information about sales, inventories, and other data that would help in managing the enterprise. Today, the term is used broadly in a number of contexts and includes (but is not limited to): decision support systems, resource and people management applications, enterprise resource planning (ERP), enterprise performance management (EPM), supply chain management (SCM), customer relationship management (CRM), project management and database retrieval applications.
The successful MIS supports a business's long range plans, providing reports based upon performance analysis in areas critical to those plans, with feedback loops that allow for titivation of every aspect of the enterprise, including recruitment and training regimens. MIS not only indicate how things are going, but why and where performance is failing to meet the plan. These reports include near-real-time performance of cost centers and projects with detail sufficient for individual accountability.
Types
Most management information systems
specialize in particular commercial and industrial sectors, aspects of the
enterprise, or management substructure.
- Management information systems (MIS), per se, produce fixed, regularly scheduled reports based on data extracted and summarized from the firm’s underlying transaction processing systems[4] to middle and operational level managers to identify and inform structured and semi-structured decision problems.
- Decision support systems (DSS) are computer program applications used by middle management to compile information from a wide range of sources to support problem solving and decision making.
- Executive information systems (EIS) is a reporting tool that provides quick access to summarized reports coming from all company levels and departments such as accounting, human resources and operations.
- Marketing information systems are MIS designed specifically for managing the marketing aspects of the business.
- Office automation systems (OAS) support communication and productivity in the enterprise by automating work flow and eliminating bottlenecks. OAS may be implemented at any and all levels of management.
- School management information systems (MIS) cover school administration, often including teaching and learning materials.
Advantages
The following are some of the
benefits that can be attained for different types of management information
systems
- Companies are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc. The identification of these aspects can help the company improve their business processes and operations.
- Giving an overall picture of the company and acting as a communication and planning tool.
- The availability of the customer data and feedback can help the company to align their business processes according to the needs of the customers. The effective management of customer data can help the company to perform direct marketing and promotion activities.
- Information is considered to be an important asset for any company in the modern competitive world. The consumer buying trends and behaviors can be predicted by the analysis of sales and revenue reports from each operating region of the company..
Enterprise applications
- Enterprise systems, also known as enterprise resource planning (ERP) systems provide an organization with integrated software modules and a unified database which enable efficient planning, managing, and controlling of all core business processes across multiple locations. Modules of ERP systems may include finance, accounting, marketing, human resources, production, inventory management and distribution.
- Supply chain management (SCM) systems enable more efficient management of the supply chain by integrating the links in a supply chain. This may include suppliers, manufacturer, wholesalers, retailers and final customers.
- Customer relationship management (CRM) systems help businesses manage relationships with potential and current customers and business partners across marketing, sales, and service.
- Knowledge management system (KMS) helps organizations facilitate the collection, recording, organization, retrieval, and dissemination of knowledge. This may include documents, accounting records, and unrecorded procedures, practices and skills.
Developing Information Systems
The actions that are taken to create
an information system that solves an organizational problem are called system
development. These include system analysis, system design, programming/implementation,
testing, conversion, production and finally maintenance. These actions usually
take place in that specified order but some may need to repeat or be
accomplished concurrently.
Conversion is the process of
changing or converting the old system into the new. This can be done in four
ways:
- Direct cut-over – The new system replaces the old at an appointed time.
- Pilot study – Introducing the new system to a small portion of the operation to see how it fares. If good then the new system expands to the rest of the company.
- Phased approach – New system is introduced in stages.
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